Customer Reviews

Your St. Louis neighbors who have called on Stratum Structural Systems have plenty to say about their great experience with us. No other company can match our combination of personal service, professionalism and quality materials. Read for yourself what your neighbors are saying about Stratum Structural Systems.

4.9 Over 346 Reviews
google
Ever hear of street creep? Well it's very real and it happened to me. Basically my street very slowly moved against my driveway, forcing my driveway to slowly push and move my garage floor and eventually cracking my foundation. It happens so slowly by the time you realize it you already have a problem. Stratum came to my house taking measurements and pictures, and returned a second time for a game plan to repair the damage. Brett and crew are great and upfront on what needs to be done. The cracks were all filled in and the foundation reinforced with carbon fiber straps. I appreciated being upfront with me and no extra nonsense.
google
This will be the only foundation company I will use from here on out. Three things that come to mind immediately- honesty, integrity, and professionalism. Craig came out and figured out what was wrong and explained everything. Brandon came in and did the repair. He explained what he was doing and why, and everything was spotless when he left. And bonus, my crack wasn’t as long as they had anticipated and I got a reduction on my bill. Would highly recommend these guys!
google
Craig from Stratum was professional and trustworthy when he came to give us an inspection. He gave us expert advice and didn't try to sell us things we didn't need—which wasn't the case with another company we spoke to. Thankfully we don't need these types of services, but if we ever do, we'll definitely call Stratum again.
google
Really enjoyed my experience with Stratum! When a couple of the other companies pushed multiple thousand dollar fixes, Stratum advised what was best for me with a less than a thousand dollar sealant. Because of that, when/if I need a bigger repair in the future, I’ll be coming back to them.
google
We had a fantastic experience with Stratum from start to finish.

Tim in sales is an absolute gem—easy to work with, transparent, understanding, and exactly the kind of person you want by your side during a stressful situation.

A special shoutout also goes to Keith and his structural repair team. From the very beginning, it was clear that they take pride in their work and genuinely care about what they do. The level of dedication, attention to detail, and professionalism they demonstrated throughout the project was truly commendable.

This is not easy work, yet they showed up on time every day, maintained a positive attitude, and treated both our family and our home with the utmost respect. Not once did we experience frustration or a lack of professionalism.

Well done, Keith, and thank you to the entire team! Stratum is incredibly fortunate to have people like Tim and Keith leading the way. We couldn’t be happier with the experience.
google
This will be the only foundation company I will use from here on out. Three things that come to mind immediately- honesty, integrity, and professionalism. Matt came out and figured out what was wrong and explained everything. Brandon came in and did the repair. He explained what he was doing and why, and everything was spotless when he left. And bonus, my crack wasn’t as long as they had anticipated and I got a reduction on my bill. Would highly recommend these guys!
google
Stratum was very easy to work with on all aspects. Repairs and Accounting. All sides of the business.
google
The Stratum team did a terrific job lifting our family room addition to our home. Cody and is team were excellent and kept us informed of all the tasks that they were performing. The lift that was needed was significant but the team was successful in their goals.

We had Kyle come out after the work was complete to do some clean up due to our difficult neighbor making complaints. Kyle handled the situation perfectly and did a great job in quieting our neighbor.

I highly recommend this company to anyone
google
I can't recommend Stratum Structural Systems highly enough. When I called them out to look at a large void under my front porch and a sunken sidewalk, they easily could have sold me on a costly repair. Instead, they took the time to walk me through the underlying issues in detail, recommended a different approach, and turned down the job altogether. It's rare to find a contractor with this kind of integrity.
google
Tim @ Stratum is a fantastic person to interact with. I had to hold on moving forward due to other home repairs taking precedent but I would feel very confident moving forward with Stratum when ready. He answered tons of questions, followed up consistently and made me feel like a top priority. Rare level of customer service to find these days!
google
Stratum is legitimately the only foundation company you need to do business with. We were having issues with a cracked and moving basement wall and Scott (shout-out to him, he was awesome) came out multiple times to diagnose the issue. He sat down with us and explained exactly what the issue was and what available options there were to fix it. No high-pressure sales tactics. No trying to upsell or tack on unnecessary services. They just provided the best overall solution for our problem.

They were the only company we got a quote from that explained the engineering, not only about what was wrong with the wall but how it got to the point in the first place. Every other company we talked to basically just said “You have crack, we fix.” The fact that they took the time to have that conversation and gave us a detailed explanation showed us that they will go above and beyond for their customers.

From start to finish the work they did was great and professional, even taking the time to clean up after themselves. Before all of this I was completely unaware about the world of foundation companies. Let’s just say that it seems like most of them are just out for a quick buck and don’t care if the work they are providing actually fixes the problem. Stratum was the complete opposite of that. They were only interested in doing the job right.

No one wants to have to deal with foundation issues but having Stratum take care of ours gave us much needed peace of mind and confidence in the structural integrity of our home. There really is no other reason to use another company. I cannot recommend them enough.

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