Stephanie Hanley 3 days ago
I was recommended Stratum by a family member who had used them. Just purchased a home in September 2024 and the basement had a leak from a crack. I had another company come out since they had repaired the crack for the old owner and issued a "lifetime warranty" After having the warranty transferred to my name this other company would only honor it if I put beams in the basement they claim I needed for a buckling wall.
Stratum came in fixed the crack, did amazing work, buried some gutters for me, installed a pop up drain. They also evaluated my buckling wall and it has not moved and I was told it can wait and I can save so in the event its needed we can go ahead. I also do not need as many beams as this other company claimed.
It was a truly great experience . And they did not milk me for everything they thought they could get out of me. As a homeowner, who is new to the Missouri area from NY, it was greatly appreciated.
Stratum has business with me on more jobs I am doing this year because of how they are with customers. 1000% recommend.
Michael Schaeffer (Mike Schaeffer) 2 months ago
I had a major structural issue with the foundation in my office building in Green Park. Almost 85 feet of horizontal crack caused by pressure from wet clay from all the recent rains. Matt Ford came in with the best plan to install 16 soldier beams embedded in deep concrete pits and reinforced with welded steel at the tops. The crew were courteous and professional throughout the 9-day job and cleaned up beautifully. The crack repair was involved and has worked to keep everything dry.
I talked to 5 contractors and am glad I went with Stratum.
Mike S Green Park MO
Emily McLaughlin 3 months ago
The team from Stratum did a wonderful job with the waterproofing in our basement. Stratum was extremely professional and easy to work with. They were able to get us into their busy schedule in a timely manner.
I especially appreciated how the team walked me through the possibilities from best case to worst case scenario, and let me know exactly what to expect. If you are looking for an honest, professional company who takes pride in their work: Choose Stratum
Rebecca Lane 3 months ago
Stratum Structural Systems was wonderful! Keven worked with me to come up with a solution within my budget. The workers who filled my garage wall cracks were courteous and explained the process to me. The cracks are filled and look professionally done. I'm extremely happy. Would definitely use Stratum again!
Stratum Structural Systems provided an estimate for my egress window installation after Kevin visited and gave me a detailed description of the scope of work. He marked the foundation to indicate the placement of the window and advised me of the best placement to minimize costs while meeting the county requirements. They also arranged for a drywall subcontractor to remove the wall in preparation for the window installation. He gave me an affordable bid for the work and showed up in a timely manner both before and after the window was installed. His work was impeccable. The window installation crew was on time, considerate with safeguarding my pets, and letting me know what to expect. Everyone left the work area clean, which I appreciated. I would definitely recommend them.
Stratum waterproofed and repaired cracks in our basement. Matt Ford was wonderful to work with and always accessible if we had questions. The workers were just as wonderful, knowledgeable, and thoughtful. They did excellent work and we couldn't be happier. We highly recommend this company.
Monica Phillips 4 months ago
Trustworthy and got the job done, would recommend to anyone!
carter ferguson 5 months ago
Great service and an overall experience. Scott, the sub-contractor for the dry wall, was amazing.
My basement has leaked for 20 years. They call it Hydrostatic Pressure. I finally decided to fix it, as it was getting worse. I started searching tile drain companies, leaky basements, etc. I found Stratum from reading the reviews, as you are doing.
Stratum was one of three companies I considered. They may not have been the cheapest, but their offer of financing was a significant factor in my decision-making process.
My first interaction was with Tim. He was professional and explained everything well, so I understood the system, the backup battery, the process, and the timeframe. They made it sound really easy. My assignment was to remove everything from the basement walls a good 6’. After two months of prepping, Noah and the crew arrived, and over the next two days, the job was complete. I work from home… that Jackhammer is loud!! Had to have a meeting in my car. Something I didn’t consider. LOL. Back to my review.
Upon completion, my black asphalt driveway, green painted basement floor, and stairs were covered with a dusty haze. I mopped, mopped, and mopped. Slowly, it was improving, but I’d still be mopping today if Brett, the owner, hadn’t answered the phone Saturday morning. I was hoping an owner would answer. Brett told me to stop mopping. He’d send a couple of guys out to power wash everything. That drastically improved the appearance. Unfortunately, when the crew was leaving, their trailer hit my mailbox and knocked it completely over!! All this to be said… sometimes a job goes well, but odd things like this come up, and you need customer service. They were very responsive and paid for a new mailbox and installation. Brett (owner) personally delivered the check to my house and apologized for the mishap. I’d definitely recommend calling Stratum for your basement waterproofing needs.
Tina
Liuyuan “Todd” Tan 5 months ago
We contacted Stratum for some basement water problems. They’re very professional, knowledgeable, and honest. After the water issue was addressed, their contractor Scott Elking, who was in charge of patching up our wall, went above and beyond to make sure everything was restored back to normal. His craftsmanship and dedication were outstanding. Nobody likes to deal with water problems in their home, but Stratum and Scott made it as painless for us as possible. I would highly recommend Stratum.
Donald “Skip” Moreland 5 months ago
Stratum repaired a crack in our basement foundation wall. They were prompt to respond, professional, meticulous in the repair process, easy to work with, and explained every step of the way.
